How It Works

Collect2Card™ is an Automated Operator Service (AOS) offering where the called party pays for each call using a major credit card.

The AOS will prompt the called party to pay with their credit card in order to connect to a friend or family member detained. Prior to accepting the charge, the calling party's name and the name of the facility from where they are calling is announced to the called party via an Interactive Voice Response (IVR) system.

The called party will also be advised of the cost of the call and the maximum allotted call time.

NOTE: Shorter duration calls or disconnected calls will not be credited for any unused minutes.

The call time is a maximum set duration as dictated by the correctional facility.

Collect2Card accepts all major credit cards (Visa®, MasterCard®, American Express®, and Discover® Card) as a form of payment.